Instrument Repair Procedure

  1. Get an estimated repair Quote from the Vendor.

  2. Use Reaction to create a Purchase Request, include the Quote, and state that the amount is an estimate. SCS Procurement staff will work with UI Purchasing to get a Purchase Order (PO) issued.

  3. Once you have a PO from the SCS Procurement staff, schedule repair/ship item to vendor for repair and reference the PO number.

  4. Vendor evaluates cost of repair and possibly issues a revised Quote.

  5. If applicable, send revised Quote to the Business Office at (please reference the Reaction Purchase Request number in your email). 

  6. Vendor performs the repair.

  7. Vendor sends Invoice to the University for amount of revised Quote.

    • What if the Quote proves to be too low? --> Advise Michelle Davis as soon as possible for the PO to be modified

    • What if the Quote proves to be too high? --> No action needs taken as the vendor should only invoice for actual costs, and POs cannot be reduced.

Contact with questions on this procedure.