Instrument Repair Procedure

1. Get an estimated repair Quote from the Vendor.

2. Use Reaction to create a Purchase Request, include the Quote, and state that the amount is an estimate. SCS Procurement staff will work with UI Purchasing to get a Purchase Order (PO) issued.

3. Once you have a PO from the SCS Procurement staff, schedule repair/ship item to vendor for repair and reference the PO number.

4. Vendor evaluates cost of repair and possibly issues a revised Quote.

5. If applicable, send revised Quote to the Business Office at scs-procreimb@scs.illinois.edu (please reference the Reaction Purchase Request number in your email). 

6. Vendor performs the repair.

7. Vendor sends Invoice to the University for amount of revised Quote.

   • What if the Quote proves to be too low? --> Advise Michelle Davis as soon as possible for the PO to be modified

   • What if the Quote proves to be too high? --> No action needs taken as the vendor should only invoice for actual costs, and POs cannot be reduced.

Contact scs-procreimb@scs.illinois.edu with questions on this procedure.